Customer Stories

Real-world impact. Proven results.

Discover how leading telecom and IT organizations have transformed their operations, reduced downtime, and unlocked AI-powered efficiency with Aarniz.

NMS Telecom Operator Large Enterprise

How a Tier-1 Telecom Operator Cut Network Outages by 70% with Aarniz NMS

A leading national telecom provider managing over 50,000 network nodes across 18 circles was struggling with fragmented visibility, siloed tools, and a reactive NOC culture. Mean time to detect (MTTD) faults exceeded 45 minutes, causing SLA breaches and revenue loss.

By deploying Aarniz NMS, the operator unified multi-vendor device monitoring, automated fault correlation, and introduced real-time topology views — replacing 6 legacy tools with a single pane of glass.

Challenges
  • Siloed multi-vendor NMS tools
  • 45+ min average MTTD
  • Manual alarm correlation
  • Frequent SLA breaches
Solutions
  • Unified multi-vendor dashboard
  • Automated fault correlation engine
  • Real-time topology views
  • SLA-aware alerting & escalation
"Aarniz NMS gave us a single source of truth across all our network circles. The fault correlation engine alone saved us millions in potential SLA penalties within the first quarter."
— Head of Network Operations, Tier-1 Telecom Operator
Get a Similar Outcome

Case Study 01

NMS Transformation

National Tier-1 Telecom • 50,000+ Nodes

70%

Reduction in Network Outages

vs. 12-month baseline before Aarniz

8 min

Average MTTD (down from 45 min)

Automated fault detection & correlation

6 → 1

Tools Consolidated

Single pane of glass across all vendors

Case Study 02

AI-Driven Network Management

Regional ISP • 12,000+ Subscribers

85%

Anomalies Caught Proactively

Before users reported any degradation

3x

Faster Root-Cause Analysis

AI correlates events across 100+ data streams

40%

OpEx Savings in First Year

Through intelligent automation & reduced NOC headcount

AI-Enabled Network Management Regional ISP

How a Regional ISP Achieved Predictive Network Intelligence with Aarniz AI

A fast-growing regional ISP with over 12,000 subscribers faced a rising tide of customer complaints driven by intermittent congestion and undetected link degradation. Their NOC team was perpetually reactive — firefighting instead of innovating.

Deploying Aarniz AI-Enabled Network Management, the ISP gained ML-driven anomaly detection, predictive capacity planning, and automated remediation workflows — turning their operations from reactive to intelligent.

Challenges
  • Reactive-only NOC posture
  • Undetected link degradation
  • No capacity forecasting
  • Rising subscriber churn
Solutions
  • ML anomaly detection engine
  • Predictive capacity planning
  • Automated remediation playbooks
  • AI-powered root-cause analysis
"Aarniz AI detects issues our engineers never would have caught manually. We went from firefighting every day to proactively managing our network weeks in advance. Subscriber complaints dropped by half."
— CTO, Regional ISP
See Aarniz AI in Action

Ready to write your own success story?

Join telecom operators and IT teams worldwide who trust Aarniz to deliver visibility, reliability, and AI-driven intelligence.