24/7/365 Monitoring & Managed Command Center

Round-the-Clock NOC & SOC Operations with Guaranteed SLAs

Maintain peak infrastructure health and bulletproof security posture with our 24/7 unified Network & Security Operations Centers, providing real-time telemetry, sub-minute incident detection, and ITIL-aligned escalation.

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NOC & SOC Operational SLAs

  • ✓< 5-Min Incident Acknowledgement: 24/7 dedicated tier-1 engineers on active rotation.
  • ✓90%+ Alarm Noise Reduction: Intelligent AI deduplication isolates true actionable root causes.
  • ✓99.99% Network Availability: Proactive capacity warnings and self-healing automation.

Unified Monitoring Capabilities

Comprehensive network, compute, application, and cybersecurity surveillance.

24/7/365 Network Operations Center (NOC)

Continuous real-time monitoring of routers, switches, optical fiber links, servers, and hypervisors with automated threshold alerts and MTTR reduction.

24/7/365 Security Operations Center (SOC)

Round-the-clock threat detection, real-time SIEM log correlation, endpoint detection & response (EDR), and active intrusion containment.

Rigorous SLA Tracking & Escalation Matrix

Strict adherence to guaranteed uptime SLAs with automated multi-tier L1, L2, L3 technical escalation workflows and transparent customer dashboards.

Automated Noise Reduction & Alarm Correlation

AI-driven deduplication engine filters out 90%+ telemetry noise, spotlighting actionable root causes before cascading outages occur.

Server & Application Telemetry Monitoring

Granular tracking of CPU, RAM, disk I/O, database thread locks, queue depths, and distributed APM tracing across hybrid environments.

Incident Post-Mortems & Monthly SLA Reporting

Comprehensive RCA documentation, capacity trend forecasts, availability scorecards, and preventative maintenance recommendations.

Continuous Operations

NOC & SOC Onboarding & SLA Workflow

01

Telemetry Agent & Probe Onboarding

Install non-intrusive monitoring collectors, configure SNMP/Syslog feeds, and connect SIEM data lakes.

02

Thresholds, Runbooks & Escalation Matrix

Establish custom alert thresholds, SLA breach timers, and step-by-step triage runbooks.

03

24/7 Command Center Activation

Transition surveillance to active NOC/SOC shifts with continuous anomaly detection and tier-1 triage.

04

Continuous Review & MTTR Optimization

Conduct bi-weekly reviews, automate recurring alert resolutions, and optimize resource headroom.

Ensure 24/7/365 Peace of Mind with Aarniz Operations

Delegate the burden of 24/7 infrastructure and cybersecurity surveillance to our seasoned NOC/SOC specialists.

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